Quality assurance (QA) establishes plans, processes, standards, and procedures that will add value to the project and enhance the quality delivery for the requirements of the project/organization.

The QA process involves the following:

• Objectively evaluating performed processes, work products, and services against the applicable process descriptions, standards, and procedures
• Identifying and documenting noncompliance issues
• Providing feedback to project staff and managers on the results of quality assurance activities
• Ensuring that noncompliance issues are addressed

First Line Partners consulting services deliver feedback on clients' existing quality assurance processes and result in optimal process improvement recommendations and structures.

Representative deliverables of First Line Partners' engagements include:

• Program and Organizational QA Planning
• Organization Quality Assurance Process Reviews
• Quality Assurance Project Plan Development
• Environmental Planning Checklist, and
• QA Planning Checklists

A fundamental belief we endorse is the linking of risk management to quality assurance.

See more information on Quality Assurance Planning.